Frequently Asked Questions

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It seems everyone is asking for money. How can you be sure the money you give goes to needed services? When the phone rings or someone at your business asks you to contribute, here is a list of questions you may wish to ask.

How much does the organization keep for operating expenses?
United Way prides itself on keeping administrative costs low. In the last decade our total overhead, including administration, fundraising costs and pledge loss has fluxuated between 14-17%. The average administrative cost expended by charitable organizations is 30 percent.

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Does the organization publish an annual report and provide it upon request?
United Way is happy to provide a detailed annual report certified by an independent accounting firm. Download our Annual Report here. You may also request a copy via email info@unitedwayww.org or write us at PO Box 1134, Walla Walla, WA 99362. Please be sure to include your name and mailing address.

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Does the organization have an active and responsible volunteer governing board?
Our local United Way has an active board of directors made up of a wide cross section of the community. To view a list of current of board members please use the link to that webpage.

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Is there a clear statement of purpose, and does the organization's programs and services address that stated purpose?
United Way's mission is providing leadership, building resources, improving lives. United Way works to help solve local problems through its 16 partner agencies and other community partners. United Way helps provide services used by one-out-of-three people in Walla Walla County.

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Does the organization provide services in your community?
United Way of Walla Walla County is a local organization providing funding to local organizations. For a full list of our partner agencies please use the link to that webpage.

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Who decides how your charitable donation is spent?
Unrestricted dollars given to United Way go through a committee of volunteers who make funding decisions based on community-wide assessment of needs. Donations earmarked for specific health and human care agencies are given directly to those organizations. For a current breakdown of partner agency allocations please use the link to that webpage.

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